Website Privacy Policy

Last modified: August 30, 2022

 

INTRODUCTION

SURFACE TECH (“ST”) respects your privacy and is committed to protecting it through its compliance with this policy.

This policy describes the types of information ST may collect from you or that you may provide when you visit the ST Website SURFACE-TECH.COM (the “ST Website“) and its practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information ST collects:

• On the ST Website.
• In email, text, and other electronic messages between you and the ST Website.
   

It does not apply to information collected by:

• ST offline or through any other means, including on any other website operated by ST or any third party (including ST affiliates and subsidiaries); or
• Any third party (including ST affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the ST Website.

Please read this policy carefully to understand ST policies and practices regarding your information and how ST will treat it. If you do not agree with ST policies and practices, your choice is to refrain from using the ST Website. By accessing or using the ST Website, you agree to this privacy policy. This policy may change from time to time (see Changes to ST Privacy Policy). Your continued use of the ST Website after ST makes changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

 

CHILDREN UNDER THE AGE OF 13

The ST Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to, or on, the ST Website. ST does not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on the ST Website or through any of its features, or provide any information about yourself to ST, including your name, address, telephone number, email address, or any screen name or user name you may use. If ST learns ST has collected or received personal information from a child under 13 without verification of parental consent, ST will delete that information. If you believe ST might have any information from or about a child under 13, please contact ST as described below under “Contact Information”.

PLEASE NOTE: California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your State Privacy Rights below for more information.

 

INFORMATION ST COLLECTS ABOUT YOU AND HOW ST COLLECTS IT

ST collects several types of information from and about users of the ST Website, including information:

• By which you may be personally identified, such as name, postal address, email address, telephone number, any other identifier by which you may be contacted online or offline (“personal information“);
• That is about you but individually does not identify you; and/or
• About your internet connection, the equipment you use to access the ST Website, and usage details.

 

ST collects this information:

• Directly from you when you provide it to ST.
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
• From third parties, for example, ST business partners and social media outlets.

 

Information You Provide to ST 

The information ST collects on or through the ST Website may include:

• Information that you provide by filling in forms on the ST Website. This includes information provided at the time you request further services. ST may also ask you for information when you report a problem with the ST Website.
• Records and copies of your correspondence (including email addresses) if you contact ST.
• Your search queries on the ST Website.

 

Information ST Collects Through Automatic Data Collection Technologies 

As you navigate through and interact with the ST Website, ST may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to the ST Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the ST Website.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.

 

The information ST collects automatically is only statistical data and does not include personal information, but ST may maintain it or associate it with personal information ST collects in other ways or receives from third parties. It helps ST to improve the ST Website and to deliver a better and more personalized service, including by enabling ST to:

• Estimate ST audience size and usage patterns.
• Store information about your preferences, allowing ST to customize the ST Website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to the ST Website.

 

The technologies ST uses for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of the ST Website. Unless you have adjusted your browser setting so that it will refuse cookies, ST system will issue cookies when you direct your browser to the ST Website.
• Web Beacons. Pages of the ST Website and ST emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit ST, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

 

ST does not collect personal information automatically, but ST may tie this information to personal information about you that ST collects from other sources or you provide to ST.

 

THIRD-PARTY USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES

Some content or applications on the ST Website are served by third-parties. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use the ST Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

ST does not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How ST Uses and Discloses Your Information.

 

HOW ST USES YOUR INFORMATION

ST uses information that ST collects about you or that you provide to ST, including any personal information:

• To present the ST Website and its contents to you.
• To provide you with information, products, or services that you request from ST.
• To fulfill any other purpose for which you provide it.
• To carry out ST obligations and enforce ST rights arising from any contracts entered into between you and ST, including for billing and collection.
• To notify you about changes to the ST Website or any products or services ST offers or provides though it.
• In any other way ST may describe when you provide the information.
• For any other purpose with your consent.

 

ST may also use your information to contact you about ST goods and services that may be of interest to you. If you do not want ST to use your information in this way, please “unsubscribe” as directed in the email contact you receive. For more information, see Choices About How ST Uses and Discloses Your Information.

 

DISCLOSURE OF YOUR INFORMATION

ST may disclose aggregated information about ST users, and information that does not identify any individual, without restriction.

ST may disclose personal information that ST collects, or you provide as described in this privacy policy:

• To ST subsidiaries and affiliates.
• To contractors, service providers, and other third parties ST uses to support the ST business.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of ST’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by ST about the ST Website users is among the assets transferred.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by ST when you provide the information.
• With your consent.

 

ST may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply ST terms of use, terms of sale, and other agreements, including for billing and collection purposes.
• If ST believes disclosure is necessary or appropriate to protect the rights, property, or safety of ST, ST customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

 

CHOICES ABOUT HOW ST USES AND DISCLOSES YOUR INFORMATION

ST strives to provide you with choices regarding the personal information you provide to ST. ST has created mechanisms to provide you with the following control over your information:

• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
• Disclosure of Your Information for Third-Party Advertising. If you do not want ST to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by sending ST an email with your request to unsubscribe@surface-tech.com.
• Promotional Offers from ST. If you do not wish to have your email address/contact information used by ST to promote ST owned or third parties’ products or services, you can opt-out by unsubscribing when you receive such promotion or at any other time by sending ST an email stating your request to unsubscribe@surface-tech.com. If ST has sent you a promotional email, you may send ST a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the ST as a result of a product purchase, warranty registration, product service experience or other transactions.

 

ST does not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI“) on the NAI’s website.

Residents of California may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

 

ACCESSING AND CORRECTING YOUR INFORMATION

You may send ST an email at privacy.policy@surface-tech.com to request access to, correct or delete any personal information that you have provided to ST. ST may not accommodate a request to change information if ST believes the change would violate any law or legal requirement or cause the information to be incorrect.

Residents of California may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

 

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding ST use of their personal information. To learn more about California residents’ privacy rights, visit CCPA AND CPRA PRIVACY NOTICE FOR CALIFORNIA RESIDENTS  https://oag.ca.gov/privacy/ccpa]. California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of the ST Website that are California residents to request certain information regarding ST disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to privacy.policy@surface-tech.com however please note that at this time these California statutes do not apply to ST.

To learn more about consumer privacy rights in other states and how to exercise them, visit the National Conference of State Legislatures website at https://www.ncsl.org/research/telecommunications-and-information-technology/state-laws-related-to-internet-privacy.aspx#:~:text=Five%20states%E2%80%94California%2C%20Colorado%2C,of%20personal%20information%2C%20among%20others.].

To exercise any of these rights please send an email to privacy.policy@surface-tech.com.

 

DATA SECURITY

ST have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to ST is stored on ST secure servers behind firewalls.

Unfortunately, the transmission of information via the internet is not completely secure. Although ST does ST’s best to protect your personal information, ST cannot guarantee the security of your personal information transmitted to the ST Website. Any transmission of personal information is at your own risk. ST are not responsible for circumvention of any privacy settings or security measures contained on the ST Website.

 

CHANGES TO ST PRIVACY POLICY

It is ST’s policy to post any changes ST makes to ST’s privacy policy on this page with a notice that the privacy policy has been updated on the ST Website home page. If ST makes material changes to how ST treats ST users’ personal information, ST will notify you through a notice on the ST Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting the ST Website and this privacy policy to check for any changes.

 

CONTACT INFORMATION

To ask questions or comment about this privacy policy and ST privacy practices, contact ST at:

888 Prospect Street, Suite 200, La Jolla, CA  92037

privacy.policy@surface-tech.com

 

To register a complaint or concern, please contact ST at privacy.policy@surface-tech.com.